Why can't I book my own flight for my pet?

We have received many calls from clients asking why they cannot book their own flight with some airlines. Clients that have been shipping their pets on their own for years are suddenly having to hire relocation specialists such as Shady Spring Pet Relocation Services to book their flights and check them in at the airport.

Prior to September 11, 2001, shipping pets could basically be done by anyone. No agent was required to ship your pet. Sure, there were plenty of people who still hired an agent to assist but it was not a requirement. After September 11, rules and regulations changed dramatically in the airline industry. As time goes on, regulations for the airlines are continually changing and each airline is making their own individual adjustments, such as requiring an agent.

The main reason for the change is that many airlines are coming across too many problems with individuals understanding what is required to get your pet into a specific country. Incorrect paperwork may put your pet into quarantine or not allow your pet to travel at all, creating all kinds of delays, problems and additional money for the individual. So as a result, some airlines have turned to IPATA agents for help. IPATA (www.ipata.com) is an internationally known trade organization whose members specialize in the safe transport of animals around the world. Its members remain up to date on the current regulations and requirements that help enable pets to fly with no problems.

As it may seem frustrating if you have been flying your pets for years and now have to hire an agent, the requirement has cut back on errors and delays. Getting your pet to their destination safely and on time is our mission and we seek to find the best ways possible.

If you have any questions regarding this issue or any other please don't hesitate to give us a call at 1-410-795-1957. We look forward to giving you great information.